Direct messaging (DM) on Twitter is a useful feature for businesses to communicate with customers and other users privately. Here’s a guide on how to DM on Twitter:
- Log in to your Twitter account.
- Go to the profile of the user you want to DM.
- Click on the “Message” button, which looks like a paper airplane, located next to the “Follow” button.
- Type your message in the text field that appears. You can also include media (images, videos, and gifs) in your message.
- Click the “Send” button to send the message.
To manage your DMs on Twitter:
- Go to your Twitter profile and click on the three horizontal lines on the top-left corner.
- Click on “Messages” from the drop-down menu.
- You will see all the DMs you have received and sent. You can reply, delete, or mark messages as read.
- You can also filter your DMs by “All,” “Sent,” and “Received.”
- You can also mute, block, or report a user if necessary.
By using DMs, businesses can communicate with customers and other users in a more personal and confidential way, and build better relationships with them.